What are the responsibilities and job description for the Banquet Server position at Hilton Garden Inn Cleveland/Twinsburg?
Description
We are hiring Banquet Servers!
We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.
Responsibilities:
- Provide exceptional guest service to all customers.
- Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
- Participate in good communication with guests with questions regarding the menu.
- Deliver food and beverages from staging areas to guests.
- Assist other servers during peak periods in delivering food and guest requests.
- Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
- Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
- Setup, execution, and clean-up for an event.
- Performs side work to prepare for upcoming events.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America -
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."