What are the responsibilities and job description for the Front Desk Agent position at Hilton Garden Inn Dayton/Beavercreek?
About us
We are professional and agile.
Our work environment includes:
We need a Front Desk Agent to join our team, who will be responsible for greeting visitors, solving problems and directing visitors to the appropriate area of the office, to help ensure that they have a positive experience. The Front Desk Representative will also be responsible for handling and routing incoming mail, providing coworkers with supplies and general operational support.
Responsibilities:
- Greet guests with a smile.
- Answer phones with a professional tone of voice.
- Answer guest questions in a timely and accurate fashion.
- Maintain cleanliness and orderliness of the hotel.
- Offer suggestions for local restaurants, attractions, or events to guests who are staying at the hotel.
- Be able to direct guests to nearby businesses if requested.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
