What are the responsibilities and job description for the Front Desk Associate position at Hilton Garden Inn Kauai Wailua Bay?
About the Role:
We are looking for a highly motivated and experienced Front Desk Associate to join our team at Hilton Garden Inn Kauai Wailua Bay. As a key member of our Front Desk team, you will be responsible for providing exceptional customer service to our guests, ensuring seamless check-in and check-out processes, and maintaining high levels of satisfaction and loyalty.
Requirements:
Benefits:
We are looking for a highly motivated and experienced Front Desk Associate to join our team at Hilton Garden Inn Kauai Wailua Bay. As a key member of our Front Desk team, you will be responsible for providing exceptional customer service to our guests, ensuring seamless check-in and check-out processes, and maintaining high levels of satisfaction and loyalty.
- Deliver outstanding customer service to all guests.
- Process room reservations, check-in, and check-out efficiently and accurately.
- Handle guest inquiries and resolve issues in a timely and professional manner.
- Maintain high standards of cleanliness and organization in the front office area.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a similar role preferred.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
Benefits:
Hilton Garden Inn Kauai Wailua Bay offers a comprehensive benefits package, including competitive salary, health insurance, and opportunities for career growth and development.
