What are the responsibilities and job description for the Weekend Breakfast Server position at Hilton Garden Inn Lincoln Downtown/Haymarket?
As we continue to grow our business we expect to bring on additional personnel in LHG to promote that growth. We have identified leaders in the markets we serve which will add to our ability to meet our mission objectives.
Takes food and beverage orders and efficiently delivers items to dining room guests.
Essential Duties and Responsibilities:
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Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
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Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
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Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
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Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated.
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Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
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Collects tickets and follow proper cash-handling procedures.
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Promotes a clean, safe, and neat environment for guests.
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Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
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Promptly addresses complaints or issues, relays relevant information or complaints directly to supervisor.
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Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
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Performs other duties as assigned.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
