Executive Housekeeping Manager

Join Our Leadership Team as an Executive Housekeeping Manager!

Are you a detail-driven leader with a passion for creating exceptional guest experiences? We’re looking for a dynamic and experienced Executive Housekeeping Manager to lead our housekeeping team and ensure our hotel delivers comfort, cleanliness, and five-star service every single day.

In this key leadership role, you’ll have the opportunity to shape the guest experience from the ground up—managing high standards, inspiring your team, and contributing directly to the overall success of the property. You'll work closely with hotel leadership and have the autonomy to implement innovative processes, enhance team performance, and take pride in creating a welcoming, polished environment that guests love returning to.

If you're ready to bring your energy, expertise, and eye for excellence to a place that values your contributions, this is your chance to shine.

Qualifications:

• Experience in a housekeeping management role or a similar position.
• Strong understanding of housekeeping operations, standards, and best practices.
• Demonstrated leadership skills with the ability to manage, motivate, and develop teams.
• Experience in budget management, forecasting, and resource allocation.
• Exceptional communication and interpersonal skills for effective collaboration and guest interaction.
• Proficient with hotel management software and operational systems.
• Knowledge of safety, sanitation, and cleanliness regulations.
• Flexibility to work varied hours, including weekends and holidays.

Responsibilities:

• Oversee daily operations of the housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction.
• Manage and coordinate the cleanliness of guest rooms, public spaces, restrooms, offices, and meeting/conference rooms, ensuring readiness for guest use.
• Focus on both delivering outstanding guest experiences and achieving financial profitability through effective department management.
• Lead and participate in departmental meetings to evaluate performance, implement policies, and discuss operational improvements.
• Supervise team members, conduct performance evaluations, provide guidance, and recognize exceptional contributions.
• Implement quality assurance measures, including routine room inspections, to ensure that cleanliness and service standards are consistently met.
• Oversee recruitment, interviewing, and training of housekeeping staff to ensure a well-prepared team focused on delivering excellent service.
• Foster a positive work culture based on teamwork, integrity, and ownership, aligned with the hotel’s mission and core values.
• Develop and manage departmental budgets and forecasts to ensure resource allocation is optimized and financial goals are met.

Working Conditions:

• Fast-paced hotel environment.
• Requires standing, walking, bending, and lifting for extended periods.
• Must be able to respond to emergencies and operational demands.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift
• Morning shift

Ability to Commute:

• Watertown, NY 13601 (Required)

Work Location: In person

Salary : $20