What are the responsibilities and job description for the Housekeeping Supervisor position at Hilton Garden Inn?
Job Summary
We are seeking a dedicated and detail-oriented Housekeeping Supervisor to oversee the housekeeping operations within our facility. The ideal candidate will have a strong background in hospitality and custodial management, ensuring that all areas are maintained to the highest standards of cleanliness and organization. This role requires effective leadership skills to manage a team of housekeeping staff, implement cleaning protocols, and maintain a welcoming environment for guests.
Duties
- Supervise and coordinate daily housekeeping activities, ensuring that all tasks are completed efficiently and to standard.
- Train, mentor, and evaluate housekeeping staff on cleaning procedures, safety protocols, and customer service.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to established standards.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
- Develop and implement floor care procedures for various surfaces including carpets, tiles, and hardwood.
- Address guest inquiries or complaints regarding housekeeping services promptly and professionally.
- Collaborate with other departments to ensure seamless service delivery in the hospitality environment.
- Maintain records of cleaning schedules, staff performance, and any incidents that occur.
Requirements
- Proven experience in housekeeping management or supervisory roles within the hospitality industry.
- Strong knowledge of industrial cleaning techniques and floor care practices.
- Excellent organizational skills with attention to detail in maintaining cleanliness standards.
- Ability to lead a team effectively while fostering a positive work environment.
- Strong communication skills for interacting with guests and staff members.
- Familiarity with custodial equipment and cleaning supplies used in hotel settings is preferred.
- Flexibility to work various shifts as needed in a dynamic environment.
Join our team as a Housekeeping Supervisor where you can make a significant impact on our guests' experiences through exceptional cleanliness and service!
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Twinsburg, OH 44087 (Required)
Ability to Relocate:
- Twinsburg, OH 44087: Relocate before starting work (Required)
Work Location: In person
