What are the responsibilities and job description for the Activity Program Director position at Hilton Grand Vacations?
Job Title: Activity Program Director
We are seeking an experienced Activity Program Director to join our team. As a key member of our recreation department, you will be responsible for developing and implementing engaging activity programs, managing staff, and ensuring the overall success of our recreation program.
Key Responsibilities
- Program Development: Create and implement engaging activity programs, including outdoor adventures, recreational activities, and events.
- Staff Management: Supervise and train recreation staff, providing guidance and support to ensure the delivery of exceptional guest service.
- Safety and Risk Management: Ensure compliance with all relevant laws and regulations, as well as internal policies and procedures, to maintain a safe and secure environment for guests and staff.
- Communication: Effectively communicate with guests, staff, and management to promote the recreation program and resolve any issues or concerns.
Requirements
- Minimum 2 years of experience in resort recreation or hospitality management.
- Ability to tolerate and work in outdoor temperatures and environments.
- Excellent customer service skills, with the ability to respond calmly and effectively in emergency situations.
- Driver's license, with a valid driving record.