What are the responsibilities and job description for the Administrative Assistant position at Hilton Grand Vacations?
Administrative Assistant Opportunity
Join our team at a beautiful resort and enjoy a competitive starting salary.
About the Role
We are seeking an Administrative Assistant to provide exceptional support to our team. As a key member of our department, you will be responsible for ensuring seamless customer service, preparing reports and correspondence, and contributing to our team's goals.
- Provide administrative support to the resort team, including telephone operations, owner/guest requests, mail distribution, and supply management.
- Maintain effective communication and coordinate departmental efforts to achieve efficiency, profitability, cleanliness, and guest satisfaction standards.
- Assist with research and preparation of responses to owner/guest complaints or questions.
- Update the Resort Manager on delinquent accounts and prepare relevant correspondence.
- Support the Resort Manager in inspecting units and ensuring high-quality housekeeping and maintenance.
- Coordinate the use of guest supplies, maintenance parts, and housewares inventory.
Requirements
To succeed in this role, you will need:
- Excellent written and verbal communication skills.
- Basic data entry and work processing skills, including Word and Excel.
- A minimum of one year of relevant administrative experience.
Prioritizing excellent communication, teamwork, and attention to detail is crucial for this position.
Hilton Grand Vacations is committed to equal opportunities and diversity. We welcome applications from candidates who share our values and passion for delivering exceptional experiences.
