What are the responsibilities and job description for the Administrative Operations Coordinator position at Hilton Grand Vacations?
HGV's core success lies in our Team Members. We strive for excellence in every interaction with Guests and Team Members alike. As an Administrative Assistant, you will be instrumental in supporting this vision.
Responsibilities include performing administrative duties such as telephone operations, assisting with owner/guest requests, opening and distributing incoming mail, purchasing office supplies, coordinating training initiatives, and maintaining accurate records.
We are committed to creating memorable impressions for our Guests, and we need your help to achieve this goal.
- Maintain effective communication among departments to meet standards in efficiency, profitability, cleanliness, and owner/guest satisfaction.
- Report any unresolved problems to ensure prompt resolution.
- Research and prepare responses to owner/guest complaints or inquiries.
Your Role
- Support the Resort Manager in monitoring and addressing staff performance related to housekeeping and maintenance.
- Coordinate the use of guest supplies, maintenance parts, and housewares inventory.
