What are the responsibilities and job description for the Customer Service Representative position at Hilton Grand Vacations?
Hilton Grand Vacations is a dynamic company that inspires employees to reach their full potential. As a Front Desk Clerk, you will be the face of our organization, providing exceptional service to guests and owners alike.
Our ideal candidate possesses excellent communication skills, a warm smile, and a passion for delivering memorable experiences. If you thrive in a fast-paced environment and are committed to ensuring every interaction is a positive one, this role is an outstanding opportunity for you.
Schedule Details: Full-Time; 2:30 pm - 10:30 pm. We offer flexible scheduling, including weekends and holidays.
Key Responsibilities:
- Greet guests and owners upon arrival
- Process check-ins and check-outs efficiently
- Manage guest requests and resolve issues promptly
- Prepare and maintain the front desk area, including restocking supplies
- Answer phones and direct calls effectively
- Other duties as assigned by management
We value our team members and offer a range of benefits to support your well-being and career growth. These include:
- A competitive salary and bonus structure
- A comprehensive benefits package, starting on day one
- Ongoing training and development opportunities
- A supportive and inclusive work environment
At Hilton Grand Vacations, we believe in creating a culture where everyone feels valued and respected. If you share our values and are passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
