Demo

Guest Services Manager

Hilton Grand Vacations
Wisconsin Dells, WI Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 3/22/2025
Join Hilton Grand Vacations and unlock the path to your career success! As industry leaders, we specialize in crafting unforgettable experiences and making a positive impact in our industry and communities. You have the opportunity to become our Guest Services Manager at Odyssey Dells where you will lead our team and guarantee that our guests have an unforgettable and satisfying experience from the beginning to the end of their stay. Apply now to join our team and start your journey towards professional growth and fulfillment!

Here's Why You Will Love It Here

  • Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
  • Generous Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

Qualifications

  • Previous supervisory experience is preferred.
  • Demonstrate leadership skills such as integrity, professionalism, and confidentiality.
  • Previous experience in a customer service role.
  • Excellent verbal and written communication skills
  • Computer proficiency

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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