What are the responsibilities and job description for the Housekeeping Supervisor position at Hilton Grand Vacations?
Are you looking for a unique and exciting opportunity in the hospitality industry? Look no further! We are seeking a Housekeeping Supervisor to join our team at Flamingo Beach Resort. As a world-class resort, we are dedicated to providing exceptional experiences for our members and guests. With a flexible working pattern and a range of incredible benefits, this is a role that offers endless opportunities for growth and success.
Reporting to the Housekeeping Manager, the main job duties will include, but are not limited to:
To support the daily operation of the Housekeeping Department in the absence of the Housekeeping Manager
To play a key role in the induction and training of new and existing team members
Mentor new and existing team members around company culture
Ensure efficient use of products and materials by all TM’s, including PPE and follow sustainability guidelines
To create an atmosphere of continual improvement
To follow the company brand tenets
To be a team player, both within your department and across the resort as a whole
To inform team members of any relevant news, including but not limited to scores and survey feedback
In the absence of the HHK:
- assign accommodations to each TM
- co-ordinate times and tasks
Qualifications, skills and experience required to fulfil the role include:
Previous experience in a team leader or supervisory role is advantageous
The ability to multi task and work under pressure
Excellent communication skills both written and verbal
Must be computer literate
Motivational and negotiation skills would be advantageous
The ability to work on your own initiative as well as part of a team
Have a ‘can do’ and positive approach
The role demands 40 hours of work per week, including weekends and Bank Holidays, on a rotating shift basis.
