What are the responsibilities and job description for the Houseperson - Day One Team Member Benefits (Apply in minutes) position at Hilton Grand Vacations?
Job Description
HGV Now Offers Day One Team Member Benefits!
Now Offering Daily Pay
Currently seeking team members who are passionate about building lastingvacation memories for ownersguest visiting our resort properties! Theposition assists and supports the Room Attendants by ensuring that our guestrooms meet their high standards upon their arrival at our properties. Youllalso get to interact with our guests by delivering extra items to rooms.##
What will I be
doing?
Providing excellent service to our guests and owners while their staying atthe resort! Promptly assisting guest inquiries and needs while following brandstandards.
Provide customer service to guests, including information about resort services, activities and local attractions. Remove used and replace with new all linens, towels and vital products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work cartsstations as necessary to optimize appearance and efficiency.
Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear. Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
Identify and report preventative or other maintenance issues in public area or guest rooms.HGV was awarded four out of five stars for fostering a culture of work-lifebalance and family-friendly benefits, and is one of Newsweeks AmericasGreatest Workplaces for Parents & Families. Over the past 30 years, thehighest honor we’ve received is the continued loyalty of our Owners, Membersand Guests. We’ve also earned accolades for the remarkable work of ourdedicated Team Members throughout our resorts, call centers and corporateoffices.We offer an excellent benefit package to our full-time Team Members thatinclude Day One medical, dental and vision insurance, 401K plan, Paid Time Off(PTO) program and extraordinary travel benefits!_
Eligibility : All U.S. hourly Team Members not represented by a labororganization or subject to collective bargaining agreement_
Qualifications
What are we looking for?
To fulfill this role optimally, youll need to possess the following minimumqualifications and experience :
Effective verbal and written communication skills. Ability to communicate well with guests in English.
Perform job functions with attention to detail, speed and accuracy
Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, coldheat, dust and noise.It would be helpful in this position for you to demonstrate the followingcapabilities and distinctions :
Hospitality industryThe hourly rate for this role is between $18.00 -$21.15 based on experienceWe are an equal opportunity employer and value diversity at our company. We donot discriminate on the basis of race, religion, color, national origin,gender, sexual orientation, age, marital status, veteran status, or disabilitystatus.We will ensure that individuals with disabilities are provided accommodationto participate in the job application or interview process, to perform crucialjob functions, and to receive other benefits and privileges of employment.Please contact us to request accommodation.
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