What are the responsibilities and job description for the Manager RO Business Operations position at Hilton Grand Vacations?
Here’s why you will love it here:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
Essential Job Functions:
- Work with the RO Senior Management to support Senior Executives with data intelligence and analytics requests
- Deploy data analytics initiatives and lead the creation of dashboards, reports, and visualizations that provide actionable insights to stakeholders
- Provide technical leadership to the data analysts team, driving the enhancement and optimization of the department reporting and services
- Drive reporting continuous improvement to ensure the best reporting tools and practices deployment
- Analyze data and derive insights from developed models, report on findings, and make actionable recommendations
- Provide ad-hoc data support in a timely manner, create/enhance reports, financial and statistical modeling, and on[1]demand dashboards/visualizations
- Present insights and recommendations to the Senior Management
- Collaborate on the company’s data migration projects to ensure data integrity and accuracy
- Oversee routine reporting and perform cross-validation for reporting consistency using Tableau, SQL, Cognos, Power BI, and Excel
- Utilize SQL, Python, or R to extract, clean, and analyze large datasets
Required Qualifications
- Master’s degree in data science, business analytics, or a related field
- 7 years of experience in business support, data analytics & financial modeling
- A minimum of 3 years of leadership experience
- Proven experience and expertise using SQL, Tableau, Power BI, Cognos, Python, Advanced Excel, and the ability to transform data into insights
- Demonstrated experience performing data preprocessing and EDA with Tableau Prep
- High level of business knowledge and ability to understand and communicate in a common business language
- Strong Team Building, Critical Thinking, Problem-solving, and Project Management skills are a must-have
- Strong interpersonal /communication skills, with the ability to build relationships across business units for collaboration with customers and industry partners
Preferred Qualifications
- MBA or master’s degree with concentration in quantitative methods is preferred
- Candidates able to share a data projects portfolio (ML, AI, DataViz, etc.) will be prioritized
- PMP certification is a plus
- Demonstrated ability to communicate with senior leadership consistently
- Timeshare experience related to Resort Operations and Club is a plus
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
