What are the responsibilities and job description for the Resort Recreation Manager position at Hilton Grand Vacations?
About Us
Hilton Grand Vacations is a leading luxury vacation ownership company, committed to providing exceptional experiences for our owners and guests. Our resort offers a unique blend of natural beauty and luxurious amenities, making it the perfect destination for those seeking relaxation and adventure.
Job Summary
We are currently seeking an experienced Resort Recreation Manager to join our team. As a key member of our recreation department, you will be responsible for planning and implementing guest activity programs, managing staff, and ensuring the overall success of our recreation program.
Key Responsibilities
- Program Development: Create and implement engaging guest activity programs, including outdoor adventures, recreational activities, and events.
- Staff Management: Supervise and train recreation staff, providing guidance and support to ensure the delivery of exceptional guest service.
- Safety and Risk Management: Ensure compliance with all relevant laws and regulations, as well as internal policies and procedures, to maintain a safe and secure environment for guests and staff.
- Communication: Effectively communicate with guests, staff, and management to promote the recreation program and resolve any issues or concerns.
Requirements
- Minimum 2 years of experience in resort recreation or hospitality management.
- Ability to tolerate and work in outdoor temperatures and environments.
- Excellent customer service skills, with the ability to respond calmly and effectively in emergency situations.
- Driver's license, with a valid driving record.
