What are the responsibilities and job description for the Special Events Coordinator position at Hilton Grand Vacations?
As a Special Events Coordinator you will be responsible for assisting in the creation, development and implementation of special events for a designated region.
- Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
- Implements site inspections, permit hearings, planning meetings and event execution.
- Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.
- Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
- Develops site-specific operations plans for all aspects of event production (traffic management & parking, waste management, pedestrian flow, emergency & medical services, etc.).
- Forecasts resource requirements and develop event staffing plans.
- Settles and supervises resource requirements for each event.
- Leads venue relations and expectations throughout the event production life cycle.
- Builds, maintains and implements schedules, budgets & event status.
- Sources venues; recommends and engages catering to implement quality event within predetermined budget.
- Negotiates agreements with outside providers and subcontractors to ensure lower cost & highest quality of service.
- Builds and submits purchase orders.
- Secures all vital permits for event execution.
- Builds and maintains positive relationships with event vendors.
- Coordinates with other departments to ensure the successful delivery of an event.
- Builds and distributes event itineraries and anticipates guest needs and exceeds their expectations.
- Prepares shipping/transport of event related supplies by placing orders for items from vendors.
- Researches and stays up-to-date on event trends.
- Provides outstanding customer service in accordance with the Company standards.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- 1-2 years of previous event management in direct-to-consumer sales.
- Possess strong organizational & administrative skills.
- Current proficiency with MS Office, including Word, Excel & Outlook.
- Ability to work any day of the week and any shift to include weekends and holidays.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Ability to interact with internal and external customers at all levels.
- Strong customer service orientation and focus.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
