What are the responsibilities and job description for the Welcome Center Rep position at Hilton Grand Vacations?
- Greets owners who arrive for their update presentation.
- Keep track of the owner services representatives that owners will be sitting with.
- Upon completion of update, gift the owners.
- Reconcile the tours at the end of the day.
- Assist In-House marketing with their owner callbacks.
- Pre-gifting owners and non-owners when appropriate.
- Answering any questions from owners and non-owners concerning the Boyne Area.
- Address any special needs that owners and non-owners may have.
- Greet non-owners/ guests who arrive for their vacation.
- Go over qualifications with the guest.
- Supply guests with local information, maps to the hotel and the surrounding area.
- Reconcile the daily inventory.
- Greeting Owners/ Non-Owners
- Gifting Owners/ Non-Owners
- Selling Golf/Ski Vouchers
- Gifting Inventory
