Night Auditor (Part Time)

Job Summary:
We are seeking a detail-oriented and hospitality-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for performing various administrative tasks, including conducting night audits, processing guest payments, and providing exceptional customer service. If you have experience in hotel management, a passion for hospitality, and the ability to work independently, we encourage you to apply for this role. Hours of work are 11:00 PM to 7:00 AM.

Duties:
- Perform night audits to ensure that all hotel financial records are accurate and up-to-date.
- Process guest payments, including handling credit card transactions and resolving any issues that may arise.
- Respond to guest inquiries and resolve any concerns they may have.
- Maintain a clean and organized front desk area, ensuring that all necessary supplies are stocked and easily accessible.
- Operate hotel phone systems, taking messages for guests and providing information to callers.
- Assist with hospitality management tasks, such as managing guest lists and coordinating special events.
- Provide exceptional customer service, ensuring that all guests feel welcome and valued.
- Work closely with hotel management to ensure that all operations run smoothly and efficiently.

Experience:
- Previous experience in hotel management, hospitality management, or a related field is highly desirable.
- Experience with night audit procedures is a must. OnQ experience is preferred.
- Strong customer service skills are essential for this role.
- Familiarity with hotel phone systems and front desk operations is required.
- Proficiency in multiple languages (bilingual or multilingual) is an asset.
- Prior experience with hospitality management systems is a plus.

Skills:
- Excellent customer service skills.
- Strong organizational and attention-to-detail abilities.
- Experience with hotel management and hospitality management.
- Knowledge of hotel phone systems and front desk operations.
- Proficiency in multiple languages (bilingual or multilingual).
- Ability to work independently and as part of a team.
- Strong communication and problem-solving skills.

Qualifications
- Excellent communication skills
- Previous experience in front desk or hotel settings
- Multilingual proficiency is a plus
- Strong customer service background
- Familiarity with night audit procedures
- Hospitality management knowledge is advantageous

- Must be able to work weekends and holidays

Job Type: Part-time

Pay: $16.00 per hour

Schedule:

• Every weekend
• Night shift
• Weekends only

Application Question(s):

• Are there any days or hours you are not available to work?

Experience:

• Hotel experience: 1 year (Required)

Ability to Commute:

• Houston, TX 77042 (Required)

Work Location: In person

Salary : $16