Banquets Server | ON CALL | Hilton Knoxville

Job Summary

Información disponible en español a continuación.

A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

RESUMEN DEL PUESTO DE TRABAJO

Un Mesero de Banquetes es responsable de la preparación y del servicio de todas las funciones de banquetes asignadas.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

ESTUDIOS Y EXPERIENCIA

• Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
• Certificado para Servir/Vender Alcohol (debe cumplir con los requisitos del Estado)
• Tiene que poder expresar información e ideas claramente.
• Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
• Tiene que poder trabajar bien bajo presión.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include Alcohol Awareness Food handlers Safety etc.
• Maintain a friendly and warm demeanor at all times.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
• Other duties as required.
• Access to back of house areas of the hotel and sensitive information
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises including the Hotel Safe and secured file cabinets
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement

OBLIGACIONES Y RESPONSABILIDADES DEL PUESTO DE TRABAJO

• Acercarse a todos los encuentros con huéspedes y empleados de manera amistosa y con orientación servil.
• Cumplir con los requisitos de asistencia regular al trabajo en cumplimiento con los estándares de Aimbridge Hospitality según requerido por el horario de trabajo el cual cambiará con las necesidades del hotel.
• Mantener criterios altos parta el acicalado y la apariencia personal lo cual incluye el vestir el uniforme correcto y la chapa con el nombre mientras esté de turno (basado en normas de la marca)
• Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
• Cumplir con los requisitos de certificación aplicables a la posición incluyendo certificado para Servir Alcohol Certificado para Manejar Alimentos Seguridad etc.
• Mantener un comportamiento simpático y caluroso en todo momento.
• Llevar a cabo deberes de preparación y deberes adicionales para asegurar que los huéspedes sean servidos pronta y eficientemente.
• Saber cómo leer una Orden para Evento de Banquetes y estar familiarizado con el menú parra la función asignada.
• Otros deberes según requerido.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan