What are the responsibilities and job description for the Hospitality and Service Expert position at Hilton Melbourne Beach Oceanfront?
Work Environment
The Hilton Melbourne Beach Oceanfront is a dynamic and vibrant hotel located on the beautiful oceanfront in Melbourne. As a PM Server, you will be part of a talented team that is dedicated to delivering exceptional guest experiences and exceeding expectations.
Key Responsibilities
- Manage table settings, taking orders accurately and efficiently.
- Deliver orders to guests promptly, confirming their accuracy and presentation.
- Maintain a clean and organized workspace, adhering to health standards and safety protocols.
- Provide excellent customer service, responding to guest inquiries and resolving any issues promptly.
Requirements and Qualifications
- Hold a current Food Handler Card.
- Knowledge of all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
We are committed to providing ongoing training and development opportunities to help you grow and succeed in your career. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we invite you to apply for this exciting opportunity.