Food and Beverage Supervisor

Shift Requirements

Various – must be available to work weekdays, weekends, and holidays. Morning, afternoon, and evening availability is required

What will I be doing

As a Food & Beverage Supervisor you would be responsible for completing your position's responsibilities in alignment with our culture and driving company success through performing the following tasks to the highest standards:

• Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times.
• Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures and that all Food and Beverage Team Members are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards.
• Responsible for the operation of the department in the absence of the Food and Beverage Manager.
• Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and services.
• Knowledge and service of menu items and beverage brands
• Performs in accordance with all state regulations with regards to alcohol service and consumption.
• Supervises and accounts for the accurate collection of monies received at the various F&B outlets.
• Determines the resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries.
• Ensures the provision of special services to owners/guests as advised.
• As requested, assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc.
• Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate.

Qualifications

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Ability to read, analyze and interpret general business communications and reports.
• Ability to write reports/basic digital literacy. Basic mathematical skills.
• Ability to solve practical problems, using good judgment to take care of a variety of variables in guest and business situations.
• Excellent interpersonal and service skills. Ability to resolve conflict, think on their feet, influence and mentor others.
• 1-3 years of experience in restaurant supervision

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS/Bachelor's Degree
• TIP's or similar certification
• Food Handler Certification
• 1 Years of supervisory experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Health insurance
• Career growth and development
• Recognition and rewards programs
• Go Hilton travel discount program

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Evening shift
• Morning shift

Experience:

• Restaurant Supervisor: 1 year (Required)

Work Location: In person

Salary : $18