What are the responsibilities and job description for the Restaurant Supervisor position at Hilton Raleigh North Hills?
Perks
Hilton Honors Perks
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Why you will enjoy this job
You are the right hand of the restaurant manager. You have a watchful eye and an attentive nature that’s perpetually tuned in to server care and guest need. You generously share what you know and transfer issues into constructive opportunities.
Communications are fluid between management and shifts and operations are smooth. Your energy is high and potential for growth considerable. A Restaurant Supervisor position may be a great opportunity for you to realize your full potential.
As Restaurant Supervisor, you will
- Use your experience and attentive nature to assist the Restaurant Manager in all aspects of restaurant operations to elevate the guest experience and ensure associate safety. Ensure overall restaurant cleanliness and set up. Help restaurant managers conduct menu classes and taste panels.
- Oversee servers and Dining Room Attendants to ensure optimal appearance and exceptional guest care, watchful of guests’ need for service.
- Help the manager establish and monitor sidework and maintain the bank.
- Ensure receipt and accurate flow of communications between shifts. Be aware of what happened in the prior shift and clearly convey happenings for the next. Keep a pulse on and manage staffing needs. Ensure the manager is informed of special events, house counts and noteworthy situations.
Fundamentals
High school education or equivalent, with one to two years cash handling experience required. Host and serving experience is also helpful. Excellent written and verbal English communication skills are required, with a second language helpful. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. The ability to use purchasing and point of sale systems is expected. This position requires full mobility, continuous movement, lifting and carrying up to 30 pounds.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
