What are the responsibilities and job description for the Director of Sales - Franchise position at Hilton Technologies?
About the Team
Shaner Hotel Group has an amazing opportunity at our 208-room, full-service Hilton Aventura Hotel. The Hilton Aventura is a stunning property, that magnifies the beauty of women, diversity, and culture. This 4-star hotel has so much to offer, for our guests and associates alike. The Hilton Aventura is home to the incredible Gala Restaurant, Muse Bar, revolving art exhibition and elegant banquet space. Whether you are just starting out in your hospitality career or have multiple years of experience, the Hilton Aventura is the perfect opportunity for growth and development.
About Us
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Job Description
About Us
Shaner Hotels is a renowned hospitality management company with a portfolio of over 65 properties across 14 states and four countries. As an award-winning owner-operator, we partner with top hospitality brands and offer comprehensive services in hotel development, design, construction, e-commerce, and revenue management. We are proud of our dynamic work culture and commitment to excellence. To learn more about our company, visit www.shanercorp.com.
About the Team
Shaner Hotel Group offers an exciting opportunity for a dynamic and experienced Director of Sales at the beautiful Hilton Aventura Hotel. Located in the heart of Aventura, our 208-room, full-service Hilton property is a stunning 4-star hotel that celebrates women, diversity, and culture. Home to the renowned Gala Restaurant, Muse Bar, a revolving art exhibition, and elegant banquet spaces, Hilton Aventura offers both guests and associates an unparalleled experience.
Job Overview:
The Director of Sales is responsible for strategically driving top-line revenue growth for the Hilton Aventura Hotel by soliciting new accounts, managing the Sales Department, and promoting the property. You will play a key role in achieving the hotel’s financial goals, boosting occupancy during slower periods, and implementing effective sales and marketing strategies. This position requires leadership, market insight, and a strong ability to communicate and collaborate with all departments to ensure the property’s success.
What You’ll Do:
- Revenue Generation & Sales Strategy: Develop and execute a comprehensive sales strategy to achieve financial and occupancy targets. Identify new market segments and business opportunities that align with the hotel’s goals.
- Client Relationship Management: Build and maintain relationships with key accounts, including corporations, agencies, associations, sports teams, and tour operators. Ensure a high level of customer satisfaction and retention.
- Sales Operations: Manage the Sales Department's daily operations to ensure compliance with all Shaner Hotels, franchise, and hotel policies. Oversee the completion of operational procedures within the department.
- Promotional Programs: Create special packages, promotions, and advertising strategies to boost occupancy during low periods. Work with local media (newspapers, direct mail, billboards) to support these efforts.
- Community Engagement: Represent the hotel at trade shows, chamber of commerce events, civic gatherings, and local organizations to enhance brand awareness and increase hotel sales.
- Collaboration with Management: Communicate regularly with the General Manager, Department Managers, and staff to ensure alignment on sales goals, operational needs, and performance objectives.
- Budget Management: Prepare and manage the annual Sales Department budget. Monitor sales performance, ensuring cost controls are adhered to and that revenue goals are met.
- Team Leadership: Manage and motivate the Sales team to ensure productivity and foster a positive, high-performance work environment. Provide guidance, coaching, and development opportunities to staff.
- Reporting & Performance: Regularly assess and report on sales metrics and account performance. Adjust strategies as needed to meet revenue targets and business objectives.
Work Experience
What We’re Looking For:
- Progressive experience in sales leadership, preferably within the hospitality industry.
- Proven track record of generating revenue and successfully managing a sales department.
- Ability to communicate effectively with guests, management, and co-workers in a professional manner.
- High school diploma or equivalent; a college degree in hospitality management, business, or a related field is preferred.
- Bilingual (English/Spanish) is a plus.
- Strong knowledge of local market conditions and economy.
- In-depth understanding of hotel operations, with a focus on sales, marketing, and customer service.
- Familiarity with Sales and Marketing tools.
- Ability to read and interpret documents such as safety rules, operating instructions, and BEOs (Banquet Event Orders).
- Exceptional organizational and budgeting skills, with the ability to implement cost controls and report effectively on financial performance.
- Knowledge of local activities and attractions appropriate for clientele
Benefits
Why Join Us?
- Shaner Hotels is committed to promoting from within. As a member of our team, you’ll have access to extensive training, professional development programs, and opportunities for career advancement.
- You will be joining a group of passionate professionals dedicated to creating exceptional guest experiences.
- Competitive salary and bonus potential, along with excellent benefits
- As the Director of Sales at Hilton Aventura, you’ll have the opportunity to contribute to a leading 4-star property that celebrates culture, diversity, and excellence in hospitality
If you’re passionate about sales and ready to make a significant impact, we’d love to hear from you!
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
