General Manager - The Monarch San Antonio - Franchise

General Manager - The Monarch San Antonio - Franchise

Job Requirements

About Us:

The Monarch San Antonio, Curio Collection by Hilton™, is not just a hotel—it’s an experience. Nestled in the vibrant Civic Park, The Monarch will offer a sanctuary where the elegance of nature meets world-class luxury. Inspired by the journey of the butterfly, our thoughtfully designed spaces balance moments of tranquility with lively communal areas, creating a sense of both rest and connection. With completion set for early 2026, we are building something extraordinary—and we need passionate leaders like you to help us bring this vision to life.

General Manager - The Monarch San Antonio, Curio Collection by Hilton™

This is a rare opportunity to be part of something truly special from the ground up. At The Monarch San Antonio, the General Manager of the hotel will have a key role in shaping the success of this iconic property and leaving his/her mark on San Antonio’s luxury hospitality landscape.

Work Experience

Key Responsibilities:

• Oversee, manage, and support the successful opening of the hotel.
• Oversee the overall strategy, performance, and profitability of the property.
• Maximize revenue and profit opportunities and ensure the efficient and effective management of the property asset.
• Ensure the delivery of world-class Food and Beverage experience.
• Continuously find ways to improve all areas of the property and remain flexible in rapidly changing environments.
• Demonstrate excellence in all aspects of the guest experience and overall performance of the hotel.
• Ensures hotel implementation and compliance of Zachry Hostels and hotel policies and procedures as well as Brand Standards.
• Approves hotel department budgets, defining and directing changes, as required. Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.
• Review forecasts and direct hotel actions required maximizing profitability, increasing service levels, and improving team member satisfaction.
• Oversees the sales and marketing activity and results.
• Lead and/or participate in sales and marketing strategy meetings and engage in efforts to secure business, as needed.
• Speak with and respond to guests’ feedback regarding service challenges.
• Communicate with hotel owners regarding results and aligning strategic plans for the future development of the hotel.
• Ensure that all guest interactions meet the highest level of service and warm welcome/departure for all guests.
• Participate in and maintain active community relations.

Qualifications:

• High school diploma or equivalent required.
• Bachelor's degree (B.A. or B.S.) from a four-year college or university required.
• A minimum of five (5) years General Manager experience within a luxury hotel preferred.
• Strong culinary and food and beverage experience preferred.

Special Skills:

• Deep understanding of the nuances of luxury service and the ability to instill it in the team.
• Strong written and verbal communication skills.
• Ability to articulate a clear vision for the hotel and inspire the team to achieve it.
• Good understanding of financial statements, budgeting, and revenue management.
• Strong computer skills, including Microsoft Office Outlook, Word, Excel, Teams, and PowerPoint.
• Strong organizational skills and the ability to work large complex programs with great attention to detail while continually presenting a positive attitude, great customer skills and a passion to succeed.
• Overnight travel is required.
• May require evening, night, holiday, and weekend assignments on occasion.

Benefits

About Our Benefits:

• Company paid short-term and long-term disability.
• Medical, dental and vision insurance
• Fidelity 401K retirement plan with employer matching up to 6% of contribution
• Hilton Hotel Travel Discount Program
• Paid Time Off (PTO)
• Incentive Bonus Plan
• Team Member Assistance Program

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.