What are the responsibilities and job description for the Animal Health Support Specialist position at Hilton Veterinary Care Hospital?
We are seeking a highly motivated and detail-oriented Veterinary Receptionist to support our dedicated team at Hilton Veterinary Hospital.
The ideal candidate will possess exceptional communication skills, computer knowledge, and a passion for delivering exceptional client experiences.
- Demonstrate a strong commitment to upholding the core values and mission statement of our organization.
- Develop and maintain a working knowledge of veterinary terminology to effectively communicate with clients and veterinarians.
- Enter accurate charges and clearly explain invoices to clients, promoting transparency and trust.
- Collect payment, process credit card transactions, and verify client eligibility for charge accounts.
- Ensure accuracy when verifying client information, scanning new documents, and completing prescription refill forms.
- Deliver exceptional customer service, addressing client inquiries about retail items and routine administration instructions.
