What are the responsibilities and job description for the Desktop Support Specialist position at Rochester Regional Health Careers?
SUMMARY
As a Desktop Support Specialist, your expert computer skills and knowledge is crucial to assist Rochester Regional Health computer users in efficient and easy hardware set-up, software installation and troubleshooting.
STATUS: Full time
LOCATION: Newark Wayne Hospital
DEPARTMENT: Information Technology - Support
SCHEDULE: Monday - Friday Days with On-Call Rotation
ATTRIBUTES
- Exceptional computer skills
- Strong customer service and interpersonal skills
- Flexibility in schedule
RESPONSIBILITIES
- Computer Management. Install and configure computers, monitors and related hardware required for new installations and office reconfiguration
- Customer Service. Act as a liaison with end-user computer customers; act as a technical resource in assisting customers to resolve hardware and software problems; perform data extraction and transfer procedures
- System Management. Assist in the planning and monitoring of Systems Support expenses; upgrade operating systems and software; create and modify documentation where required
PHYSICAL REQUIREMENTS: L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.
PAY RANGE: $20.50 - $25.00
Salary : $21 - $25
