What are the responsibilities and job description for the Breakfast Attendant - Embassy Suites Phoenix Biltmore position at Hilton?
Join our Amazing Embassy Suites Phoenix Biltmore Family! We have a new beautiful lobby and meeting space! Can't wait to welcome our guests and team members to enjoy!
As a AM Breakfast Attendant (shift begins at 5:00 am) you will meet and greet guests upon arrival to the comp. breakfast area. Assist and explains to guests location of beverages, food items, and service ware. Clean and maintain the breakfast area by restocking items as necessary. Thank guests as they depart. At the end of breakfast you will restock and prepare breakfast items for next day.
Responsibilities
- As our breakfast attendant, you will set up the buffet daily, ensuring that fruits, bread, cereals, and bakery items are well-stocked, and break down the buffet after service
- The breakfast attendant will also refill coffee and beverages as needed or when asked and remove dirty dishes and utensils
- Address visitor questions and requests promptly, courteously, and efficiently
- Disinfect and clean service lines, beverage dispensers, and other equipment following health and safety procedures
- Ensure setup is complete each morning for the breakfast buffet and fresh foods are always available during the service hours
- Take orders, and deliver food and drinks to guests while they are in the dining area
- Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses, and silverware promptly
Qualifications
- Candidates should be enthusiastic about customer service
- Possess a basic knowledge of food and beverage preparation, service standards of comparable operation, guest relations and etiquette
- Food Handlers Card Required
- Displays impeccable time management and organizational skills
- Possess a high school diploma or equivalent certification (GED) - preferred but not required.
- Excellent communication and interpersonal skills for working with guests and other team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
