What are the responsibilities and job description for the Cashier, Shades Pool Bar (Part-Time) - Hilton Orlando Buena Vista Palace position at Hilton?
The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking a part-time Pool Cashier to join their team! This 1000 room property is connected by pedestrian skybridge to Disney Springs® and offers luxury suites and amenities for magical vacations! A Pool Cashier is responsible for totaling and processing guest food and beverage purchases in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Shift Pattern: candidates must be available to work two shifts (10:30 am to 7 pm and 12:30pm to 9pm) flexibly
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
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Go Hilton travel program: 100 nights of discounted travel
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Access to your pay when you need it through DailyPay
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Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
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Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
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Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
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Flexible shifts and days off
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Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
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Mental health resources including free counseling through our Employee Assistance Program
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Best-in-Class Paid Time Off (PTO)
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401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As a Food and Beverage Cashier, you would be responsible for totaling and processing guest food and beverage purchases in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
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Greet and acknowledge guests upon check-out from dining outlet
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Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
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Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
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Respond to guest inquiries and requests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
