What are the responsibilities and job description for the Door Attendant - Hilton Hawaiian Village Waikiki Beach Resort position at Hilton?
Come join the team at the! Located on 22 acres along Waikiki’s widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers a free meal while on shift and free parking. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!
A Doorperson is responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Doorperson, you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
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Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests
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Read luggage tags and provide claim tickets for accurate delivery of guest items
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Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area
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Arrange guest transportation (i.e. taxi cabs), as needed
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Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner
The hourly rate for this role is $16.65
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
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Hospitality - We're passionate about delivering exceptional guest experiences.
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Integrity - We do the right thing, all the time.
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Leadership - We're leaders in our industry and in our communities.
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Teamwork - We're team players in everything we do.
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Ownership - We're the owners of our actions and decisions.
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Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
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Quality
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Productivity
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Dependability
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Customer Focus
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Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
It is the policy of Hilton to employ qualified persons without regard to the individual’s sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company’s competitiveness in attracting Team Members, customers, corporate partners and owners.
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Salary : $17
