What are the responsibilities and job description for the Front of the House Manager position at Himes Breakfast House?
Job Description
Job Description
Come and join Tampa Bay's favorite breakfast restaurant! Himes Breakfast House, ranked #1 in Tampa by Yelp, is bringing our outstanding food and service to Brandon! Help us WOW the Brandon market the Himes way!
Job Description
We're looking for an outgoing, performance-driven FOH leader who can teach our culture to a team that you will build from day one. The candidate we are looking for will have over one year of experience leading an FOH team in the full-service restaurant business. Bring us your talent and willingness to help us build Himes into Brandon's #1 breakfast restaurant and grow with us!
Key Responsibilities
- Customer Service Excellence : Lead by example in providing exceptional customer service. Ensure all guests are greeted warmly, seated promptly, and attended to with genuine friendliness.
- Team Management : Supervise, train, and motivate front-of-house staff, including hosts, servers, and bussers. Foster a collaborative and supportive team culture.
- Operations Oversight : Manage daily front-of-house operations, including guest wait times and service flow. Ensure the dining area is clean, organized, and visually appealing.
- Conflict Resolution : Address and resolve any guest complaints or issues efficiently and courteously. Turn negative experiences into positive ones whenever possible.
- Staff Scheduling : Create and manage staff schedules to ensure optimal coverage during peak hours while balancing staff needs and availability.
- Inventory Management : Monitor and manage front-of-house supplies, including tableware, linens, and other essential items. Place orders as needed to maintain adequate stock levels.
- Performance Monitoring : Regularly assess staff performance, provide constructive feedback, and conduct performance reviews.
- Health and Safety Compliance : Ensure all front-of-house operations comply with health and safety regulations.
Qualifications
Benefits
How to Apply
If you are a friendly, customer-focused professional with a passion for hospitality, we'd love to hear from you! Please submit your resume and a cover letter outlining your relevant experience!
Join our team and help us create memorable breakfast experiences for our guests!
Himes Breakfast House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
