What are the responsibilities and job description for the Digital Payments Specialist - South Shore position at Hingham Institution for Savings?
About Hingham Institution for Savings
Incorporated in 1834, Hingham Institution for Savings is one of America's oldest banks. The Bank provides commercial mortgage and relationship banking services in Boston, Nantucket, Washington, D.C. and the San Francisco Bay Area. Publicly-traded but family-run since 1993, our objective has been to build one of America's great banks, characterized by superior long-term financial results, a fortress balance sheet that provides unquestionable assurance to our depositors, and an enduring culture of growth and success. We have a small, entrepreneurial team - just under 100 people - and we hold ourselves to high standards.
About the role
Hingham's Digital Banking Group is looking for a Digital Payments Specialist to take responsibility for the Bank"s payments business and infrastructure including support for wires, check item processing, ACH and debit cards. You will be responsible for delivering and supporting all payment tools and related payment system interfaces, including the Federal Reserve, the Automated Clearing House network and Mastercard. You will be the key point of contact for all consumer and business electronic payments and our digital business operations that support our client facing teams, including our Specialized Deposit Group.
Hingham prides itself on a flat corporate structure and our bankers are entrusted with considerable responsibility for processing improvements and customer service. The Digital Banking Group plays an important role in our ongoing product development and process improvement efforts, aimed at providing a higher level of service to our customers, and may be responsible for identifying, testing, and delivering new products and services for our customers.
Responsibilities
- Product
Ability to manage incidents in terms of incident identification, scope assessment, solution analysis, remediation and communication efforts to client, internal teams and vendors through to resolution.
Identify opportunities to develop or modify current workflows to further enhance client engagement with payment tools while maintaining sensitivity to risk
Qualifications
Culture :
Benefits
As a family-run company, we offer an excellent benefits package. Hingham is one of the most profitable banks in the country and our profit-sharing program offers all employees the opportunity to participate in this success.
The pay range for this role is :
55,000 - 70,000 USD per year(Corporate Office)
PI259253013
Salary : $55,000 - $70,000
