What are the responsibilities and job description for the Salesforce Admin - Entry Level position at Hire Agency?
Location:
Fully Remote
About Us:
At Incite Tax, we are committed to helping business owners achieve financial freedom through expert tax strategies and financial guidance. Our culture fosters an environment where you can align your purpose with your work and make a significant impact while maintaining a healthy work-life balance.
Job Overview:
We are looking for a skilled Salesforce Admin to join our team. This role is crucial in maintaining and optimizing our Salesforce environment to support our internal teams and enhance our client service capabilities. You will be responsible for the day-to-day management of our Salesforce systems, implementing new processes, and ensuring the platform runs smoothly and efficiently.
Responsibilities:
Build and implement customized Salesforce solutions to meet business needs, including custom objects, workflows, triggers, and Apex classes.
Design and implement integrations between Salesforce and other business systems using APIs, web services, and middleware.
Perform regular system upgrades and maintenance.
Continuously optimize Salesforce applications for performance, scalability, and user experience.
Collaborate with cross-functional teams to gather requirements, design solutions, and implement Salesforce best practices.
Ensure data security and compliance within the Salesforce environment, managing user permissions and roles.
Stay up-to-date with the latest Salesforce features and releases, identifying opportunities for innovation and process improvement.
Provide ongoing support and troubleshooting for Salesforce-related issues, ensuring minimal disruption to business operations.
Innovate on current processes and look for opportunities to improve efficiencies and accuracy.
Qualifications:
Proven experience as a Salesforce Admin or similar role.
Excellent knowledge of Salesforce products and functionality.
Proficient with Salesforce Apex, Visualforce, and Lightning components.
Strong problem-solving skills and ability to prioritize workload.
Excellent communication and teamwork skills.
Familiarity with integrating Salesforce with other business systems.
Certification in Salesforce Administration strongly preferred.
Benefits:
Opportunities for professional development and certifications.
Supportive and collaborative work environment.
Flexible scheduling and remote work options.
Emphasis on work-life balance, encouraging you to leave work at work.
How You Will Know You Are Succeeding:
Salesforce projects are delivered on time, within scope, and meet business needs.
Support ticket resolution times meet company targets.
You proactively propose automated solutions for performance enhancement.
User feedback reflects high satisfaction with system functionality and support.
Compliance with data security standards and best practices is meticulously maintained.
Join Incite Tax and contribute to our mission by ensuring our Salesforce environment supports efficient and effective service delivery. Your work will enable our team to focus on what they do best: guiding clients to planned wealth.
