What are the responsibilities and job description for the Customer Service Specialist position at Hire-Authority?
Our client is searching for a Customer Service Specialist for their company located in Southwest Houston (Meyerland area).The ideal candidate would be a well-organized and detail-oriented individual with strong communication skills who is able to work well in a team dynamic. The salary range for this position is $45,000-$48,000 per year.
Duties/Responsibilities:
- Customer order entry.
- Answer customer phone calls and respond to e-mails.
- Answer any customer questions or address any concerns.
- Assist in answering requests for quotes to provide pricing and other terms.
- Provide customers any missing documentation or invoices.
- Perform required data entry for maintenance and reconciliation of customer accounts.
- Other light accounting and administrative duties.
- Work in a team dynamic along with logistics, quality, and sales departments.
Requirements:
- College degree or some college a plus.
- Previous customer service experience.
- Microsoft Office and CRM software experience for data entry.
- Excellent organizational skills and attention to detail.
- Professional demeanor and excellent communicator (verbal and written).
If you are interested in this position, please apply on-line or e-mail your resume to jotto@hire-authority.com .
Salary : $45,000 - $48,000
