Charter Sales Manager

Position Summary - The Charter Sales Manager is responsible for selling, booking, scheduling, and coordinating trips on private jet aircraft. This position is in direct contact with high net-worth clients and their representatives. Confidentiality, attention to detail and the ability to work in a fast-paced team environment are essential personal qualities for the successful Charter Sales Manager.

Essential Functions :

• Selling, booking, scheduling, and coordinating trips on private aircraft
• Ensure consistent, high quality client experience (Lift Every Moment)
• High attention to detail
• Handle inbound inquiries for wholesale and retail client charter requests
• Participate in business development, promotions, and client experience
• Prepare personalized quotes, sales documents, and client agreements
• Focus on and follow up on inquiries
• Communicate any operational issues, as appropriate, to clients and crew
• Document and maintain compliance with contractual obligations to all clients
• Receive and provide accurate quotes for charter requests by clients and / or other operators or brokers.
• Proactively resolve client issues.
• Occasional on-call, after hours and weekend availability
• ssist in crew resource utilization.
• Monitor weather and airport conditions daily to ensure operations can be accomplished safely and without unexpected interruption.
• Maintain awareness of aircraft locations and assist with engagement of resources remotely.
• Utilize computer systems and programs to perform job duties to include but not limited to : Avianis, Flight Aware, Flight Docs and Microsoft Office Suite.
• Other duties as assigned

Required Qualifications :

Preferred Qualifications :

Knowledge :

WORKING ENVIRONMENT / PHYSICAL DEMANDS

By nature, this job description cannot be exhaustive : additional responsibilities, duties, skills, efforts, requirements and working conditions may be associated with this job.