What are the responsibilities and job description for the Head of Operations position at Hire Integrated?
OVERVIEW
A growing insurance company is seeking a highly motivated and experienced insurance professional to lead our commercial lines operations team. This is a key role within a dynamic and growing insurance firm, offering the chance to make a significant impact on our operational efficiency and client satisfaction.
- Compensation: $65-80K benefits
- Location: Great Falls, MT Area (remote, with occasional on-site time)
WHAT YOU WILL DO
This is a dynamic role that requires a strong leader with a deep understanding of commercial lines insurance and a commitment to operational excellence. It involves a wide range of responsibilities related to leading and supporting our commercial lines insurance operations, including:
- Lead and develop a high-performing team of insurance professionals, providing training, guidance, and mentorship.
- Ensure exceptional client service by managing client portfolios, resolving issues, and maintaining strong relationships.
- Oversee day-to-day operations, including workflow management, data integrity, and compliance with agency procedures and industry regulations.
- Manage claims processing, ensuring accurate and timely resolution.
- Cultivate strong carrier relationships to negotiate favorable terms and stay abreast of market trends.
- Contribute to the company's growth by identifying new business opportunities and supporting mergers and acquisitions.
- Represent the company at industry events and within the community.
WHAT YOU WILL BRING
- 5 years of experience in the insurance industry
- Active Property & Casualty insurance license
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficient in agency management systems and technology.
- Detail-oriented with a commitment to accuracy and efficiency.
- Ability to work independently and as part of a team.
- Passion for providing exceptional client service.
