What are the responsibilities and job description for the IT Specialist position at Hire Velocity?
Job Description
Job Description
We have a great opportunity for an IT Specialist in Lawrenceburg, TN As an IT Specialist / Support Technician you will be responsible for installs, troubleshooting, maintaining, and repair PCs, RF Guns, Software and related devices The candidate must be professional, analytical, supportive, and a team player with a solid understanding of PC hardware, software, and networking Compensation starting at 40,000k Requirements : 1 or more years experience in technical support roles Understanding of networking technology to support WAN / LAN / WLAN environments and knowledge of cable, Fiber, T1 and wireless internet connectivity Ability to configure and administer Windows based workstations (Win 10 thru Win 11) Advanced computer skills with high proficiency in Microsoft products and ability to grasp new systems quickly Qualifications and Skills Troubleshooting skills and diagnostic skills used in diagnosing network, operating system software and hardware related issues Ability to prioritize tasks, meet tight deadlines and handle responsibilities in a professional manner People oriented, able to provide clear, professional communication Required to walk, stand, sit, push, pull, reach overhead, climb and bend to the floor Ability to exert 20 to 50 pounds of force constantly to move objects Must be able to work after hours and periodic holidays as needed Employees must have ability to work on his / her own with no direct, constant supervision Must be comfortable performing the essential job functions and feel comfortable being held accountable for their completion The employee must be selfmotivating and willing to take control There will be travel to the stores for new openings, remodel setups and some support Job Responsibilities : Installation and maintenance of personal computers, loading software, printer maintenance, imaging PCs, and providing local and remote enduser support Identify, research, and resolve technical problems for all enduser equipment to include but not limited to laptops, desktops, desk phones, printers, scanner devices and RF Guns Respond quickly to telephone calls, email, and personnel requests for technical support providing impeccable customer service
- Assist in maintaining and adjusting LAN wiring and patch panels Provide routine monitoring, testing, and analysis of all related IT system elements Prepare training room / conference for meetings, Set up new users, groups and rights using Office 365, NetSuite and Oracle WMS Coordinate with other staff to provide support and or completing projects efficiently Benefits : Health, Dental, Vision (employee plans at no cost) Weekly Pay
