What are the responsibilities and job description for the IVR Chatbot Developer position at Hired by Matrix?
Job Description
Job Description
At-a-Glance :
Are you ready to build your career by joining a global financial company? If so, our client is hiring a IVR Chatbot Developer.
Position Type :Required :
- Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
- Experience with management and development of speech recognition systems and grammars.
- Experience in implementing third party integration like AWS Lambda (NodeJS and / or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI.
- Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, and REST).
- Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
- Experience with Genesys Cloud CX
- Management and development of speech recognition systems and grammars.
- Implementing third party integration like AWS Lambda (NodeJS and / or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI.
- Integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, and REST).
- Design, develop and support advanced IVR applications.
Responsibilities :
Get in Touch :
If you think you'd be a good match, submit your resume and reach out to Trusha at 862-895-5719 to learn more.
