What are the responsibilities and job description for the IT Hardware (Asset) Administrator position at Hirekeyz?
Job Details
Role: IT Hardware (Asset) Administrator
Location: New York, NY
Job Type: Contract
Job Description
Required Skills
2 years of technical inventory experience [strong hardware/software support]
Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup
Experience managing and tracking IT Hardware or procurement of hardware/software
Experience with data entry and ticketing systems (preferably JIRA)
Experience with physical counts/auditing of IT hardware
Excellent customer service and the ability to interact with clients
Must be able to lift/move 25lbs and be able to assist in unboxing equipment
Preferred Skills
What will make a candidate stand out:
Familiarity with ZIP
Familiarity with CMDB
Vendor management experience
Software licensing/renewal experience
PowerShell experience
Day-to-Day
IT Asset Management Coordinator this person will be joining the user technology deployment team who are responsible for supporting the 1,800 users based in their NYC headquarters. Daily responsibilities will include:
Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information
Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager
Process and coordination for all computer repairs with vendors
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Physical counting/audits of all IT Hardware
Support for the IT Service Catalog for the company technology's implementation and upkeep
Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services
