Care Coordinator

View Point Health

Job Title : Care Coordinator (Connections Coordinator)

Job Code : Job Code : SST012 / Social Services Tech 3

Shift : Shift : Full-Time (40 hours per week on average

Job Hours : Times May Vary

Base Location : Lawrenceville, GA.

Division / Department / Program : Case Management Entity (CME)

Staff selected for this position will be working on-site in one of Children's Healthcare's emergency departments at Hughes Spalding Hospital, Egleston Hospital, or Scottish Rite Hospital.

View Point Health has partnered with Children's Healthcare of Atlanta and we are excited to announce we are in search of Care Coordinators / Connections Coordinators that will support CHoA's Emergency Care department staff with assisting youth presenting with behavioral health crisis, connecting the youth and their families to community resources and therapeutic services based on needs.

CCs are part of a program initiative that focuses on provision of intensive service coordination and family support resources with the goal of enhancing the family's well-being by connecting them to resources in their community and promoting self-advocacy.

Under broad supervision, Care Coordinators / Connections Coordinators will provide a broad range of social services to patients / clients / consumers and their families. Conducts patient / client / consumer intakes, participates in treatment team planning, and performs crisis intervention. Assists in dealing with personal and social problems. May provide supportive counseling to consumers and families and / or serve as a liaison for social services. May perform case management duties.

D uties & Responsibilities :

• Provides support to consumers and family members during the emergency room visit. Gathers pertinent demographic and clinical information about consumers from Children's staff for development of client

profiles. Interviews consumer and family members to assess youth's level

of need and secure information necessary for identifying appropriate services. Provides information on and referrals to local services and informs the family of intake procedures. Conducts follow-up contact with consumers to ensure connections to services were made.

Maintains all required information in each consumer's file. Manages follow-up documentation and completes documentation for discharging consumers from VPH connections-coordination services.

M inimum Qualifications :

Bachelor's degree in a social service-related field from an accredited college or university AND One year of experience in a social service related field OR High school diploma or GED AND Three years of experience in a social services related position OR One year of experience at the lower level Social Svcs Tech 2 (SST011) or position equivalent.

Preferred Qualifications :

Requirements / Competencies :

Note : Some positions may require a valid driver's license.

B enefits (for qualified employees) :

View Point Health is an Equal Opportunity Employer : View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and

prohibits discrimination or harassment of any type without regard to race, color,

sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.