What are the responsibilities and job description for the Business Process Analyst position at HireRising?
We are seeking a highly skilled Business Process Analyst to join our product development team in Miami, Florida. This role is integral to shaping the future of our flagship platform, driving strategic initiatives, and optimizing business processes. The successful candidate will play a crucial role in defining product development objectives, identifying key opportunities, and ensuring seamless implementation of new features.
Key Responsibilities:
- Gather and analyze business needs through staff and customer feedback, as well as market research.
- Translate existing workflows into optimized software solutions that maximize new feature capabilities.
- Document and refine end-to-end business processes to enhance efficiency and automation.
- Align business process designs with customer needs and overarching business goals.
- Collaborate with design teams and product owners to ensure service delivery models are effectively integrated.
- Support product backlog prioritization and ensure alignment with the company’s strategic roadmap.
- Assess the impact of new product features and recommend streamlined business solutions.
- Facilitate user testing and feedback loops to validate feature functionality.
- Lead the planning and execution of product launches, including documentation and training materials.
- Establish and monitor KPIs to measure product launch effectiveness and drive continuous improvement.
Experience & Qualifications:
- Minimum of 7 years of experience as a Business Analyst.
- Expertise in case management, business process mapping, workflow implementation, and automation.
- Hands-on experience in full software life-cycle implementation, including testing, migration, and post-launch support.
- Strong analytical skills with a data-driven approach to decision-making.
- Proven track record of delivering strategically impactful design solutions.
- Degree in Computer Information Systems, Computer Science, or a related field.
- Preferred: Experience in real estate, homeowners' associations, PropTech, or FinTech.
- Certifications in Lean/Six Sigma or Business Process Management are a plus.
Ideal Candidate Profile:
- Proactive, action-oriented, and driven to optimize business processes.
- Highly organized with a talent for creating structure and efficiency.
- Skilled in motivating teams and driving strategic initiatives.
- A strong collaborator who thrives in a dynamic, evolving environment.
- Adaptive and capable of adjusting to shifting business needs.
- Quality-focused and committed to delivering top-tier results.
- Excellent communicator with outstanding interpersonal skills.
Location & Travel:
- Preferred: Resides in Florida, ideally Miami.
- Ability to visit the corporate office in Miami and travel to local property sites as needed.
- Local travel required to regional offices and client sites on occasion.
This opportunity offers the chance to work within a forward-thinking, high-impact environment where innovation and strategic vision drive success
