Provider Relations Specialist

Job Title: Provider Relations Specialist

Location: Washington, D.C. Area & Philadelphia Area

Job Type: Remote & Field-Based

Schedule: Monday – Friday, 8:00 AM – 4:30 PM CST (Training Period) | Normal Office Hours Post-Training (Based on Time Zone)

Compensation: Mileage Reimbursement Provided

Job Overview:

We are seeking motivated Provider Relations Specialist to join our dental network expansion team. This role requires both in-person visits to dental offices and remote work from home when not in the field. Candidates must have reliable transportation, meet internet requirements, and possess strong communication and organizational skills.

Key Responsibilities:

• Provider Recruitment: Engage and recruit dental providers to join the network through in-person visits and outbound follow-up calls.
• Field Visits: Develop visit plans, schedule meetings, and distribute materials to dental offices.
• Negotiation: Discuss network benefits with providers and negotiate service discounts.
• Relationship Building: Establish and maintain professional relationships with dental providers.
• Contract Processing: Manage provider contracts, ensure proper documentation, and update system records.
• Data & Reporting: Track outreach efforts, maintain accurate records, and provide regular updates.
• Task Management: Prioritize multiple projects in a fast-paced environment based on business needs.

Non-Negotiable Skills:

• Excellent written & verbal communication skills.
• Strong attention to detail.
• Intermediate to advanced computer proficiency.
• Ability to work uninterrupted in a secure home workspace during business hours.

Required Skills & Qualifications:

• Communication Skills: Strong written and verbal abilities, including phone etiquette for outbound and follow-up calls.
• Technical Proficiency: Comfortable with MS Office applications and able to troubleshoot basic IT setup issues.
• Organization & Time Management: Ability to plan, execute, and track outreach efforts efficiently.
• Interpersonal Skills: Self-motivated, independent worker with strong collaboration and relationship-building abilities.
• Adaptability: Ability to switch projects and priorities based on evolving business needs.
• Sales Experience: Previous experience in sales, provider outreach, or recruitment is a plus.
• Dental Industry Experience: Knowledge of dental office operations is preferred but not required.
• Bilingual: English/Spanish fluency is a plus.

Technology & Work Environment Requirements:

• Internet Connection: Hard-wired internet connection required (Wi-Fi and satellite internet are not compatible).
• Minimum Internet Speeds: 10 Mbps Download / 5 Mbps Upload.
• Workspace: Dedicated, secure home workspace free from distractions.

Education & Experience:

• High School Diploma or equivalent required.
• College coursework or degree preferred but not mandatory.
• Experience in recruitment, sales, customer service, or dental office settings is a plus.