What are the responsibilities and job description for the Permanent Dental Front Desk/Receptionist position at HireUp Services?
Job Summary
We are seeking a friendly and organized Front Desk / Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the smooth operation of our medical office and enhancing patient experiences.
Duties
- Greet patients and visitors warmly, creating a welcoming environment.
- Manage medical scheduling, including appointment bookings, confirmations, and cancellations.
- Utilize dental office software for patient record management and scheduling.
- Answer incoming calls and respond to inquiries in a professional manner.
- Maintain organized patient files and ensure confidentiality of sensitive information.
- Assist with office management tasks such as inventory control and supply ordering.
- Collaborate with other staff to ensure efficient patient flow within the clinic.
- Handle administrative duties including filing, data entry, and maintaining office equipment.
Requirements
- Must have previous experience in a front desk role. Solid experience in a dental office is a **MUST**
- Experience in checking in patients, scheduling, verifying insurance, and payment processing
- Experience with dental software and knowledge of dental terminology
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment.
- Knowledge of dental terminology is an asset.
- A professional demeanor with a commitment to providing outstanding patient care.
Job Type: Full-time
Pay: $26.00 - $31.00 per hour (depending on experience)
Expected hours: 27 to 33 hours per week
With benefits
Work Schedule:
- Monday: 9:00 AM - 5:00 PM (1-hour lunch)
- Wednesday: 9:00 AM - 5:00 PM (1-hour lunch)
- Thursday: 11:00 AM - 7:00 PM (1-hour lunch)
- Friday: 9:00 AM - 3:00 PM (no lunch break)
- Saturday: 9:00 AM - 2:00 PM (3rd, 4th, and 5th Saturdays each month, no lunch break)
Job Type: Full-time
Pay: $26.00 - $31.00 per hour
Expected hours: 27 – 33 per week
Benefits:
- 401(k)
- Paid time off
- Uniform allowance
Schedule:
- Day shift
Experience:
- working in a dental office: 2 years (Required)
- dental insurance verification: 2 years (Required)
Ability to Commute:
- Stony Point, NY 10980 (Required)
Work Location: In person
Salary : $26 - $31