What are the responsibilities and job description for the ServiceNow Administrator position at Hirextra -World's First Staffing Aggregator?
ServiceNow Administrator
Pittsburgh, PA / Strongsville, OH / Dallas, TX / Birmingham, AL / Phoenix, AZ
Contract
Job Description
Position Overview:
This role supports the IT Service Engineering team’s IT Operations Management (ITOM) and/or Service Asset and Configuration Management (SACM) initiatives to provide the enterprise ServiceNow capabilities that are configured out-of-the-box with an approach of configuration over customization.
- Responsibilities include: Defines ServiceNow design patterns for enterprise IT Operations Management and/or Service and Asset Management.
- Develops and monitors ServiceNow hardware and software asset management (HAM/SAM).
- Ensures infrastructure designs and upgrades are made in accordance with established ITIL standards and platform governance patterns
- Identifies and establishes best practices for ITSM Asset Management, configuration item discovery, service mapping, and common services data model (CSDM)
The ideal candidate will meet the following qualifications. Its must be highlighted in the resume. Please get the years of experience on the below skills by the candidate :
- ServiceNow ITOM
- Discovery
- CMDB
- Service Graph
- Service Mapping
- Tag Governance
- Asset/Config management
Education/Certification:
ServiceNow administrators certifications would be a plus
Thanks
Lalit
lalit@hirextra.com
