What are the responsibilities and job description for the Claims Examiner - MPL position at Hiscox?
Job Type
Permanent
Build a brilliant future with Hiscox
Does researching and analyzing a complex book of claims light a fire inside you? If so, why don’t you apply for the Claims Examiner position!
About The Hiscox Claims Team
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.
The Role
Superior claims service is central to our corporate culture and brand. Claims Examiners are an integral part of our in-house claims servicing team.
Claims Examiners are responsible for analyzing policy coverage, drafting coverage letters, managing, monitoring and resolving Professional Liability claims asserted against our customers. Superior claims service is central to our corporate culture and brand.
What you’ll be doing as the Complex Claims Specialist:
Key Responsibilities: To perform all core aspects of in-house claims management, including but not limited to:
Hiscox Values
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
About Hiscox US
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Today, Hiscox USA has a talent force of about 420 employees mostly operating out of several major cities - New York, Atlanta, Chicago, Hartford and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
Work with amazing people and be part of a unique culture
Permanent
Build a brilliant future with Hiscox
Does researching and analyzing a complex book of claims light a fire inside you? If so, why don’t you apply for the Claims Examiner position!
About The Hiscox Claims Team
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.
The Role
Superior claims service is central to our corporate culture and brand. Claims Examiners are an integral part of our in-house claims servicing team.
Claims Examiners are responsible for analyzing policy coverage, drafting coverage letters, managing, monitoring and resolving Professional Liability claims asserted against our customers. Superior claims service is central to our corporate culture and brand.
What you’ll be doing as the Complex Claims Specialist:
Key Responsibilities: To perform all core aspects of in-house claims management, including but not limited to:
- Review and analyze Professional Liability submissions for coverage
- Draft coverage letters to insureds
- Strategize to drive favorable claim resolutions
- Analyze liability, risk, and exposure and accurately reserve claim files
- Evaluate and pay losses
- Evaluate and settle claims
- Meet Best Practices for claim handling and document claim file accordingly
- Excellent written communication skills
- 2-5 years of experience direct handling of third party Professional Liability claims
- JD from an ABA accredited law school or litigation paralegal experience may be considered
- Desire to provide excellent customer service
- Ability to work autonomously and meet deadlines
- Active insurance adjuster’s license B.A./B.S degree from an accredited College or University preferred
- In-house claims handling experience
- Atlanta, GA
- Chicago, IL
- Hartford, CT
- Manhattan, NY
Hiscox Values
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.
- Courage: Do the right thing however hard
- Quality: World class where it matters
- Integrity: True to our word
- Excellence in Execution: Consistent, timely, efficient delivery
- Human: Firm, fair and inclusive
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
- Paid parental leave
- 4-week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees’ mental health and wellbeing
- 2023 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary drinks
- Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
About Hiscox US
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Today, Hiscox USA has a talent force of about 420 employees mostly operating out of several major cities - New York, Atlanta, Chicago, Hartford and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
Work with amazing people and be part of a unique culture
Salary : $70,000 - $85,000
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