Proj/Prog Mgr 2 Digital Communications

JOB SUMMARY

The Project/Program Manager 2 will plan, execute, and manage complex projects and programs in the areas of Districtwide communication distributions, social media, web media content, presentations, promotional campaigns, and written materials. This position creates, designs, edits digital communications. It uses analytics to evaluate the effectiveness of communication efforts and contributes to the creation and implementation of digital content and media strategies. 

This position requires strong project management skills, attention to detail, and the ability to collaborate effectively with cross-functional teams. The Project/Program Manager 2 will play a critical role in driving the successful delivery of initiatives, ensuring adherence to timelines, budgets, and brand standards.
 

MAJOR DUTIES & RESPONSIBILITIES

List most important duties first
1.    Lead the planning, coordination, and execution of assigned projects and programs, ensuring alignment with organizational goals and objectives.
2.    Develop detailed project plans, including timelines, resource requirements, and risk mitigation strategies.
3.    Monitor and track project progress, identifying and resolving issues, and ensuring timely delivery of milestones and deliverables.
4.    Coordinate and collaborate with cross-functional teams, stakeholders, and external vendors to drive project success.
5.    Facilitate effective communication and information sharing among project team members and stakeholders.
6.    Manage project budgets, including tracking expenses, forecasting costs, and making recommendations for cost optimization.
7.    Conduct regular project status meetings, providing updates to key stakeholders and addressing any concerns or risks.
8.    Develop and implement project management methodologies and best practices to enhance project delivery efficiency and effectiveness.
 

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

9.    Identify and manage project risks, developing and implementing mitigation strategies as needed.
10.    Ensure project documentation is complete, accurate, and maintained throughout the project lifecycle.
11.    Provide leadership and guidance to project team members, fostering a collaborative and high-performing work environment.
12.    Evaluate project outcomes and lessons learned, identifying areas for improvement and implementing changes for future projects.
13.    Stay informed about industry trends, emerging technologies, and project management practices to enhance knowledge and skills.
14.    Foster strong relationships with stakeholders, ensuring their engagement and support throughout the project lifecycle.
15.    Adhere to organizational policies, procedures, and ethical standards in all aspects of project management.
 

EDUCATION

Bachelor's degree in a relevant field; master's degree preferred.
*Applicants who do not meet these education qualifications may be considered if they have a unique combination of education and work experiences that indicate potential for success in this role.
 

WORK EXPERIENCE

Proven experience (typically 4 years) in project management, preferably in communications.
 

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

•    Strong understanding of web and graphic design principles. While not required, knowledge in UX/UI design principles is beneficial. 
•    Experience with HTML and CSS
•    Firm understanding of Adobe Creative Cloud products. Specifically: InDesign, Photoshop, Illustrator, and Dreamweaver
•    Strong understanding of project management principles, methodologies, and tools.
•    Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
•    Demonstrated ability to lead and motivate cross-functional teams towards achieving project goals and deliverables.
•    Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
•    Strong problem-solving and decision-making abilities, with a proactive and solutions-oriented mindset.
•    Proficient in project management software and tools for planning, tracking, and reporting.
•    Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
•    Strong attention to detail and quality, ensuring high standards of project deliverables.
•    Flexibility and adaptability to changing project requirements and priorities.
•    Strong analytical and critical thinking skills, with the ability to identify and mitigate project risks.
 

LEADERSHIP RESPONSIBILITIES

Work Leadership. Regularly provides project management or team leadership to a group of two or more employees, but does not have formal supervisory responsibility. Leading and directing typically involves monitoring work and providing guidance on escalated issues. Most of work time is spent performing many of same duties they are leading.
 

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.
 

BUDGET AUTHORITY

No budget development activity is required.
 

PROBLEM SOLVING

Decisions are made on both routine and non-routine matters with some latitude, but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.
 

IMPACT OF DECISIONS

Decisions have minor, small and possibly incremental impact on the department or facility. Errors are usually discovered in succeeding operations where most of the work is verified or checked and is normally confined to a single department or phase of the organizational activities resulting in brief inconvenience.
 

COMMUNICATION/INTERACTIONS

Collaborate and solve problems - works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.
 

CUSTOMER RELATIONSHIPS

Takes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, inquiries and requests for information and coordinates appropriate follow-up. May handle escalated issues passed on from coworkers or subordinates.
 

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Ability to carry and/or lift less than 15 pounds.