What are the responsibilities and job description for the Provider Relations Representative position at Hispanic Care Coordinators Inc.?
Responsibilities:
- Direct daily interaction with Health Care Providers and agency staff.
- Educate community about our services and serve as a liaison between potential participants, the program and community resources.
- Willing to travel and do community presentations.
- Maintain a thorough understanding of agency services, and policies to effectively assist participants.
- Utilize phone etiquette skills to ensure positive interactions with customers.
- Communicate effectively in English and Spanish.
- Have own transportation
Requirements:
- Previous customer service experience is preferred.
- Strong communication skills, in English and Spanish.
- Excellent phone etiquette and active listening skills.
- Ability to analyze customer needs and provide appropriate solutions.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the duties or specifications of the job at any time based on business needs.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15
