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Administrative Assistant - Citizenship

Hispanic Unity of Florida
Hollywood, FL Full Time
POSTED ON 5/24/2024 CLOSED ON 7/21/2024

What are the responsibilities and job description for the Administrative Assistant - Citizenship position at Hispanic Unity of Florida?

Contact: Please email resume and necessary forms to:ssingh@hispanicunity.org


Hispanic Unity of Florida
Job Description


Job Title: Administrative Assistant
Reports To: Civic Engagement Director
Classification : Full TimeNon Exempt
Schedule: Full time, 40 hours per week. Monday-Friday, 9 am to 6:00 pm
Salary Range: $15 - $20
Dated Released: March 2024

Summary:
Provides general administrative support to the HUF Immigration Services Office. This
position requires the management of the reception area, answering phones, preparation
of routine correspondence, general filing, and pick up/delivery of correspondence.
Responsible for maintaining student’s statistics and follow up with each client’s case until
completion.

General Duties

  • Meets and greets customers in a professional manner.
  • Answer all phone calls and respond to voice messages.
  • Assist with initial client interview to obtain relevant case information.
o Support with my.uscis.gov open accounts.
  • Locate, obtain, and preserve client documentation and its confidentiality.
  • Review and organize client documentation.
  • Analyze and summarize all clients’ information and ensure its accuracy prior to
appointment. Verifies all the required documentation.
  • Draft correspondence to clients and assist them with the preparation of the US
Passport application and voting registration as needed.
  • Track the status of filings and inform the client of any follow-up that may be
required.
  • Assist customers with an outside interpreter, if necessary.
  • Maintain client files and input client information in the program’s database.
  • Prepare and submit the Students Quarterly Report to USCIS
  • Maintains Staff’s calendar.
  • Pick up correspondence from the main office and deliver correspondence to the
Post Office, daily.
  • Manage the office budget and ensure that funds are disbursed in a timely
manner.
  • Initiates Purchase Orders (PO) in accordance with HUF’s financial guidelines and
maintains accountability of all purchase receipts.
  • Procure all office supplies and equipment.
  • Collects administration fees, cash, and credit cards, from customers and issues
the appropriate receipts. Subsequently prepares and submits the cash report of
all fees collected.
  • Maintains students’ statistics i.e., attendance report, scores, etc.
  • Set up the classroom, including the connection of all computer equipment, smart
board, and Zoom connectivity.
  • Participates and assists the Program Manager with the organization of
workshops.
  • Notarize documents as required by USCIS.
  • Participate and complete USCIS Naturalization training and other program
training, as required by Director.
  • Support with my.uscis.gov open accounts.
  • Perform other related administrative duties, as needed.


Qualifications:


The ideal candidate will have a bachelor’s degree and/or a minimum of one year of office
administration experience. Strong written and oral communication skills in Spanish and
English are required. Proficiency in Microsoft Excel, Power Point and Word is a must.

Other required skills:

  • Excellent attention to detail and strong organizational and communication (oral
and written) skills.
  • Ability to work efficiently in a fast-paced environment with an emphasis on ability
to work with a team.
  • Strong skills in working on multiple projects.
  • Able to communicate with customers from different backgrounds.


I have read this job description and understand my responsibilities.

Employee Signature___________________________ Date: ______________

Manager Signature____________________________ Date: ______________

Title: ________________________________________



“This job description is not an employment agreement or contract. Management has
the exclusive right to alter this job description at any time without notice”.


Hispanic Unity of Florida is an Equal Opportunity Employer. In compliance with the
Americans with Disabilities Act, the employer will provide reasonable accommodations
to qualified accommodation with disabilities and encourages both prospective and
current employees to discuss potential accommodations with the employer.

Created: April 2018
Updated March 2024 by Magaly Alvarado

Salary : $15 - $20

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