Restaurant Manager - Historic Park Inn and Restaurant

ACCOUNTABILTY:

As Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant's operations, ensuring exceptional guest experiences while maintaining efficiency and profitability. This role requires strong leadership, a commitment to high-quality service, and the ability to drive business growth within the food and beverage operations of the hotel. 

REPORTS TO AND IS SERVED BY: General Manager 

WHAT TO EXPECT

Strategic Planning: Develop and implement operational strategies for the hotel's restaurant to achieve revenue and profitability goals while ensuring high-quality service and guest satisfaction. 

Menu Development: Work closely with the culinary team to design innovative and appealing menus that align with guest preferences, dietary needs, and seasonal trends. 

Budget Management: Oversee the restaurant's budget, including expense forecasting, cost control, and revenue optimization through strategic pricing and menu engineering. 

Staff Management: Recruit, train, supervise, and motivate a diverse team of restaurant professionals, fostering a culture of excellence, teamwork, and high performance. 

Quality Control: Maintain and uphold the highest standards of food quality, presentation, and service while ensuring compliance with health, safety, and hotel policies. 

Guest Experience & Customer Service: Monitor guest satisfaction, promptly address concerns or complaints, and implement service enhancements to deliver exceptional dining experiences. 

Inventory Management: Oversee inventory levels of food, beverages, and supplies, implementing cost-effective ordering and waste-reduction strategies. 

Marketing & Promotions: Collaborate with the hotel’s marketing team to develop and execute promotions, special offers, and events to increase guest engagement and revenue. 

Event & Banquet Coordination: Assist in planning and executing special events, private dining experiences, and banquet services to ensure smooth operations and exceed guest expectations. 

Vendor & Supplier Relations: Build and maintain strong relationships with suppliers, negotiate contracts, and ensure the timely procurement of high-quality ingredients and supplies. 

Operational Efficiency: Ensure smooth day-to-day restaurant operations, address any challenges proactively, and adapt to dynamic hotel and guest needs. 

Work Expectations & Additional Responsibilities: 

• Demonstrate flexibility in handling various tasks, including "other duties as assigned." 
• Participate in department meetings and maintain effective communication with colleagues and hotel leadership. 
• Obtain and maintain any necessary certifications relevant to the role. 
• Maintain physical stamina and adaptability to perform job-related tasks in a fast-paced environment. 

HELD ACCOUNTABLE TO

Guest Satisfaction, Maintaining Food & beverage Safety Policies and Procedures, Maintaining a Clean and Welcoming Restaurant Environment, Supporting Operations and Kitchen Staff, Hiring and Training Food & Beverage Staff 

SOFT SKILLS

CHARACTERISTICS: Intense, restless, driving, loyal, conscientious, detail-oriented, and anticipates problems

CORE COMPETENCIES: Customer focus, communication skills, integrity and trust, time management, and attention to detail.

MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS

EDUCATION AND EXPERIENCE:

High School degree or GED required; College degree in related areas preferred. 

Alcohol and Food Safety Certification certifications preferred 

5 years of Restaurant Management required; hospitality industry preferred. 

Must be able to operate commercial kitchen and similar commercial equipment used to maintain the restaurant and hotel.  

Be familiar with or capable of learning the computer systems and electronic machines used to carry out the tasks of this position. 

PHYSICAL DEMANDS: Lift, carry, push, and pull up to 50 lbs.

TRAVEL: N/A

POSITION: On-site work at the hotel property.

Benefits of working at Historic Park Inn Hotel

• Paid Onboarding 
• Paid Training 
• Retirement Plan with Safe Harbor Match  
  • Eligible for the first open enrollment after 90 days 
• Health and Dental through Wellmark Blue Cross Blue Shield and Vision through VSP - Family Plans Available
  • Eligible the first of the month following 60 days of employment 
• Paid PTO and Sick time    
• Flexible Schedule 
• Paid Holidays  
• Hotel Room Discounts 
• Opportunities for Career Progression