What are the responsibilities and job description for the LWH Assistant Operations Manager/Event Coordinator position at Historic Tours of America?
JOIN OUR FUN-EMPLOYED FAMILY!
Use your event planning and operations skills to assist with developing, planning, and marketing great events at our Truman Little White House with pride and enthusiasm!
Become a CASTmember of the Nations Storyteller ®
Position Purpose
As a member of the management team at the Little White House Museum, you are to share in the responsibilities to promote the Key West Harry S. Truman Foundation and its mission to share the history of the American Presidency. This position will market and increase sales for our location as a venue for events and meetings with pride and enthusiasm. As an event coordinator the job duties include coordinating the activities of staff, service, personnel, and clients to ensure the event is a success. As the Operations Assistant, job duties include assisting in the supervision of the staff and overseeing the daily operations of the museum.
Employee Benefits
- Competitive pay and paid training: $60K per year Commission
- All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans.
- All FT, PT and Seasonal employees are eligible for:
- Paid sick time.
- 401K plan with company matching*
- Flexible schedules, including a combination of weekdays and weekends are available.
- Fun, upbeat work environment with various award and recognition celebrations throughout the year
- First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents. (Employer pays 100%)
- Discounts in retail stores and free admission to all company attractions
Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!
Start your new Career with Us Today!
*Eligibility requirements may apply
Essential Functions
- Assist the Operations Manager in managing and supervising the managers and employees in achieving goals; plan and organize workloads and staff assignments/schedules to ensure the most effective use of staff.
- Consult with clients to determine objectives and requirements for events and solicit new clients through cold calls.
- Follow-up on all events before, during, and after the event to ensure all information is correct and resolve any problems that arise.
- In the Operations Manager’s absence, assist in the day-to-day operations of the staff and museum.
Required Knowledge, Skills and Abilities
- Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - High degree of self-motivation and the ability to work independently or as a team within the scope of established rules and regulations.
- Must be able to communicate effectively with diverse and sometime irate individuals and to handle calmly and efficiently situations ranging from routine to emergency.
- Ability to identify, gather and analyze information, exhibit sound and accurate judgment and make timely decisions.
Salary : $60,000
