Information Controller

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About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Hitachi Rail is looking for an enthusiastic self-motivated Information Controller to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.

Technical Responsibilities

• Assist Train Controllers by organizing external communications and take up Train Controller duties as required
• Monitor the passenger movements at stations (platforms) and on board trains and liaise with Station Attendants and Train Stewards for passenger management;
• Monitor status of station equipment (e.g. SCADA: E&M, AFC, ECS, etc.)
• Liaise with station staff and ensure all train movements are coordinated during abnormal operation
• Perform shift and emergency duties when required;
• Communicate and work with third parties: ambulance, fire, police, etc
• Perform and carry out other duties as instructed / directed by the OCC Supervisor and OCC Manager
• Consider and evaluate safety issues in relation to all design reviews and related activities
• Advise, coordinate and supervise safe methods of work for yard operations and related activities

Health, Safety and Environment

• Be aware and adhere to requirements affecting your role in relation to: Health, Safety, Security and the Environment
• Ensure that effective Health, Safety, Security and Environmental management is embedded into the delivery of all work in line with established policies, systems, plans, procedures and work instructions by following the training you have been provided with
• Take care of your own health and safety and that of others that may be affected by your actions (including colleagues, our customers and communities in which we deliver services)
• Report all incidents and accidents immediately through appropriate reporting channels and take action to isolate any hazards and risks
• Exhibit your commitment to an excellent Health, Safety, Security and Environmental culture among team members, peers, subcontractors and third parties
• Look for ways to conserve energy, water and resources and minimize the generation of waste both within the workplace
• Follow safe working procedures personally and wear appropriate protective gears as required and look out for the safety of others

Teamwork

• Promote and deliver effective teamwork within own department and across departments and build rapport with co-workers
• Ensure effective communication by email, telephone or in person with co-workers
• Share thoughts and ideas openly and take into account what others have to say
• Ensure appropriate handovers are in place between team members at end of shift to ensure continuity of service and delivery
• Ensure appropriate communication and required actions take place between co-workers within different departments and within own department

Operational Delivery

• Ensure a culture of customer service excellence and continuous improvement is delivered across the organization
• Submit any scheduled reports or documentation required to supervisors or line managers as directed
• Ensure that whatever management systems and tools are mandated for your department are used responsibly and accurately, ensuring reporting timelines are met for data input
• Be aware and adhere to all departmental operational procedures and instructions
• Be aware and adhere to all Human Resources procedures and instructions
• Be aware and adhere to the Quality Policy and all related procedures and instructions relating to your department

Quality and Performance

• Be aware and adhere to requirements affecting your role in relation to customer satisfaction and service delivery
• Ensure that quality is embedded into the delivery of all work in line with established policies, systems, plans, procedures and work instructions by following the training you have been provided with

Financial and Commercial

• Be aware and adhere to timekeeping and rostering procedures
• Ensure accurate accounts of all working hours are recorded and verified

Note: In accordance with the DOT’s FRA and FTA programs, Hitachi’s substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions

Bargaining Unit: Teamsters Local 996

Starting pay: $28.05

Benefits:
Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, a Retirement Savings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.

We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at www.hitachirail.com/careers

It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We would be delighted if you would be one of our followers! Have a glance at our LinkedIn page https://www.linkedin.com/company/hitachirail/

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Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to hrunitedstates@hitachirail.com.

Queries other than accommodation requests will not be responded to.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers .

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail